Effective Date: 15/01/2026
Herbaura (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect:
- Name, phone number, email address
- Shipping & billing address
- Order details and transaction reference
- Device/browser data (IP address, cookies)
2. How We Use Your Information
We use your data to:
- Process and deliver orders
- Send order updates via SMS/email/WhatsApp
- Improve website performance and customer experience
- Prevent fraud and unauthorized transactions
- Provide customer support
3. Payment Security
Payments are processed via trusted payment gateway providers.
We do not store your card/UPI/banking details.
4. Sharing of Information
We may share data with:
- Delivery partners (for shipping)
- Payment gateway providers (for payment processing)
- Service providers (website hosting, analytics)
We do not sell your personal information.
5. Cookies
We use cookies to improve your experience and track website usage. You can disable cookies from your browser settings.
6. Data Protection
We take reasonable security measures to protect your information. However, no online system is 100% secure.
7. Your Rights
You may request:
- Access, correction, or deletion of your data
Email us at support@herbaura.in
8. Changes to Policy
We may update this Privacy Policy anytime. Updated version will be posted on this page.